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How to Open a Café?

Mar 7th 2022 - Moe Soloff Café, 

How to Open a Café?

Did you know that about  50% of the American population drink espresso-based beverages such as cappuccinos and lattes? Most of the time, they're picking up those drinks at coffee shops.

Because of how many people purchase these drinks, a coffee shop is a great business to open. Americans love coffee. And, considering that Americans drink an average of about  three cups of coffee a day, you'll have no problem getting enough business.

So, if you're ready to learn how to open a business in your area, this guide is for you. Let's look at how to open a café the right way.

Figure Out Your Sweet Spot

To start a successful coffee shop, you need to find a hole in the market. That means finding a niche and figuring out what your strengths are and how you can use them to start a booming business.

For starters, think about the demand for coffee shops in your area. Shop around current coffee shops to know who and how many customers they serve.

Next, think about your skillset. You'll want to figure out how to use your unique skills to make your coffee shop stand out and maximize those as part of the planning process.

Another critical thing to keep in mind is about  coffee industry trends. Think about what's hot right now in the coffee market and how you can utilize that in your coffee shop.

Finally, figure out the costs to start your business. Knowing about the costs to start your company and average prices in the industry will help you figure out your sweet spot in the industry.

Considerations Before You Open a Café

Once you've figured out your sweet spot in the market, you're ready to start the planning process. However, before you rush out and buy your about  restaurant equipment, you need to consider a few things. Let's take a look at what those considerations are.

Coffee Shop Business Model

There are a few different ways that you can start a coffee shop. You can open a franchise, purchase an existing shop, or create a shop from scratch. Here's what to know about each option.

Open a Franchise

If you'd like to use an established business model to start your shop, a franchise is a great way to go. With this system, the franchise owner makes the most critical business decisions. Nerd-wallet has a great article on the best Coffee Shop Franchise. (And no Starbucks is not a franchise)

Buy a Coffee Shop

If you want to revamp a current coffee shop and get the groundwork of a shop without the limitations of a franchise, you can buy a coffee shop. However, it can be tough to find a coffee shop that's for sale in your desired area, and that meets all your other requirements.

Start a New Café

Starting your coffee shop is the most work and comes with the highest costs. However, it's also the best option for anyone who wants complete control and flexibility in the process.

Types of Coffee Businesses

If you choose to start your coffee shop, you'll need to figure out what kind of coffee shop you want to run. You could choose from any number of business models, including:

  • Running a coffee kiosk
  • Becoming a coffee roaster
  • Opening a drive-thru coffee stand
  • Offering a mobile coffee cart

Iron Out the Details

It would be best to think about what drinks you want on the menu and how you'll run the business. Think about how you'll draw customers to your coffee shop and where you'll place your business.


Your finances are necessary when managing a coffee shop as well. You need to think about your cash on hand and whether you need to take out a loan. It would help if you also thought about making a about  business budget to help you manage expenses.

Create a Mission and a Vision Statement

Once you've worked out the preliminary details, you're ready to sit down and make a vision and mission statement. These documents are essential for defining your café's culture.

Although similar, mission and vision statements are not the same thing. Let's look at what to know about each document and write them.

Mission Statement

A mission statement is a short affirmation. It defines the purpose of your coffee shop and should be specific. Make sure that your mission statement aligns with the goals you want your shop to achieve.

Your vision statement should be locally focused. And, it should keep your business's attention on the customer and the product you're selling.

Vision Statement

Vision statements are much broader than mission statements. They describe the highest objective of the shop and should be the guiding light in every decision your company makes.

Vision statements are essential for keeping staff and management on the same page. When making a vision statement, think about relevant and actual goals.

Create Your Business Plan

With your mission and vision statements out of the way, it's time to create a business plan. This plan helps guide your journey and makes it easier to avoid pitfalls along the road.

Most business plans contain a few key sections. Let's take a look at what information to include in your project.

Executive Summary

An executive summary is a summary of your business. This section should outline why your business will be a success.

Company Overview

The company overview includes practical details of your business. This detailed overview is where you'll list startup costs, the owners, and the location of your shop.

Market Analysis

Conduct a detailed analysis of the local and national coffee market. Include information about competitors as well as your customers.

Marketing Plan

Include details about your products and how you'll manage your inventory. It would help if you also outlined how you'll market your café.

Operating Plan

Your operating plan should detail how you'll run your business. List your opening hours, staff, suppliers, and opening and closing procedures as part of this section.

Business Structure

Your business structure section should describe who will run your coffee shop and why they're the right choice for the job. Outline what quality standards you'll have in place.

Financial Plan

This section includes startup costs, operating costs, your projected sales, and your projected revenue. Also, add details about the business's cash flow.

Pick the Perfect Location

You probably have a good idea of where you want to open your coffee shop. To help you finalize the exact location, however, there are a few things you need to consider.


First, think about what size space you need to meet your café's demand. The smaller the coffee shop, the more limited revenue you'll be able to produce. On the other hand, the bigger the store is, the emptier the place can look.

Foot Traffic

Consider how much foot traffic the location receives. When your shop is in an area where many people walk by, you're more likely to get customers in the door. However, if you're in a quiet location, you'll have a more challenging time marketing your business.


The location's affordability also matters. Rent is one of the most significant expenses for businesses. Double-check your budget and financial plan to make sure you can afford your chosen location.


Look at the chosen area and think about what the competition is like in the area. If there are tons of other coffee shops nearby, you'll have more competition. However, it can also mean that the site can sustain this type of business.


It would help if you also thought about how accessible your coffee shop is. Ensure that there's ample street parking and that it's easy for people to access.

Decide on Your Menu

The next step in the process is to choose your menu. It would help if you had a general idea of your food and drinks already, but this is where you'll hone in on what you'll offer.

Remember, even though you might have many ideas, it's better to start with a smaller menu and slowly expand. A small menu is easier to manage than a more extensive menu and makes operations more uncomplicated.

However, just because you're starting with a small menu doesn't mean you can't experiment. You can try having a base menu with add-ons such as whipped cream, syrups, or specialty milk.

As you plan your menu, think about how long each drink takes to prepare. Make a note of any unique ingredients you require as you plan your menu.

These same rules of thumb apply to your food menu, too. Consider starting with a small, easy-to-manage menu and slowly expanding as your business grows.

Select Your Suppliers

You're ready to start looking for suppliers with your food and menu planning done. Make a note of the ingredients and products you'll need to keep your coffee shop running.

When you look for a coffee roaster, you need to find someone who:

  • Is suitable for your business
  • Can provide you with the right amount of coffee
  • Fits your budget
  • Offers consistent delivery times

Remember that high-quality coffee isn't the only consideration here. You also need to make sure that you find a supplier that can keep up with your café's demand and stay consistent.

To find the right supplier, make sure you look into a few different options. Ask for samples of their product so that you can test the quality and get familiar with their delivery systems.

You may also want to see if you can create your own coffee blends. These blends provide you with the chance to offer a product that only your business sells.

Finally, once you find a coffee supplier look for companies that offer cups, straws, milk, and napkins. These are also essential to your company.

Buy Your Beverage Equipment

You can't run a coffee shop without good about  beverage equipment! You'll need grinders, espresso machines, refrigerators, and baking equipment as part of your setup.

There are a few options for getting coffee equipment. For one, you can purchase your coffee equipment. Many restaurant supply stores offer both new and used coffee gear.

You can also look at leasing the equipment. Leasing usually costs less upfront but can cost a pretty penny over time. However, most companies that rent the equipment offer to service and maintain the equipment.

Some coffee suppliers offer equipment for sale or lease. Even if this is the case, make sure to research other coffee equipment options to be sure you're getting the best possible gear.

Remember Your Point of Sale System

When you start shopping for equipment for your café, you'll probably put the focus on your beverage equipment. However, you also need to keep your point of sale system in mind.

Your POS system is vital for recording customer sales and interactions. It provides you with critical customer information and allows you to take payments. Here are a few considerations for your POS system.


POS systems need to be quick and efficient. That way, you avoid them slowing down the workflow in your café and make sure that business keeps moving along. Look for a user-friendly and efficient POS system.


Most POS systems come with monthly fees that you have to pay or charges per transaction. Make sure to look for a POS system that fits your budget and is scalable.


Part of having a sound POS system means having good software. Look for a system that offers inventory management, customer profiles, and digital receipts as part of its software.

Consider Your Interior

A big part of your coffee shop is its interior. The interior design of your coffee shop affects the experience that customers have while visiting your shop. As part of this process, you need to think about practicalities and aesthetics.


It would be best to start by thinking about how many tables you can fit in your coffee shop. You need to make sure that you have enough room to meet your sales targets.

In addition, you need to think about how much space in the kitchen and bar area you'll need. And, you'll need to think about whether customers will pick up their orders or whether you'll deliver their drinks to them.

You should also think about the beverage equipment and about  food displays you'll need. Depending on whether you're offering food, you might need a full kitchen in addition to your coffee bar.


The atmosphere of your coffee shop also matters. You'll want to think about your customer base to understand what type of space appeals to them.

Think about whether or not you'll need outlets so that people can work. You should also consider whether you want a quiet workspace or a vibrant and boisterous hangout spot.

A great way to develop a good interior for your business is to look at about  restaurant design trends. Doing so can give you some inspiration for your shop's interior design.

Hire a Solid Staff

A large part of your café's success depends on the people who work in it. That means that you need to hire a staff that can successfully create beverages and whips up treats that customers love.

You'll need to hire a manager to run the shop. You'll also need to hire a barista who can make the drinks for your shop.

Smaller coffee shops may hire just one or two people besides the owner. However, larger coffee shops may need chefs, bakers, dishwashers, servers, cleaners, shift supervisors, and other staff.

Make sure to take your time with the hiring process. Write down all the roles you need to fill and what requirements each position has. Also, list what personality traits you want your staff to have.

To find the right staff, make sure to hold interviews. Interviews ensure that you're hiring the right people and finding individuals who don't just look good on paper.

Start Marketing Your Café

You should start about  marketing your coffee shop as soon as you've finished ironing out the necessary details. That means starting the marketing process months before your shop opens.

To start marketing your café, you must first learn some marketing strategies. Let's look at a few solid marketing strategies for raising interest in your new café.

Use Physical Signs

As soon as you start constructing your business, customers will begin looking at your shop. You can put up signs and posters to start showing customers what's coming and what to expect after construction.

Get on Social Media

Another good strategy for marketing your coffee shop is to get on social media. Add your social media handles on your posters and signage so that customers check it out to see what's coming.

Social media is an excellent place to share teasers and offer information about your brand. Make sure to connect with anyone in the area or your network who might want to visit your page.

Create a Loyalty Program

Another tool you can use to attract customers to your shop is to develop a loyalty program. Your loyalty program could be a stamp card or a cellphone app. Either way, it's a great way to entice customers into your shop and encourage them to make a purchase.

A loyalty program must reward loyalty. Explore other coffee shop loyalty programs to craft it, and the rewards may include a free cup of coffee, a free snack, or other discounts.

Make sure that the rewards don't cost your business. The idea behind a loyalty program of any kind is to make money while offering your loyal customers a return.

Build a Website

Creating a website is a great way to provide customers with information about your store. You can use Wix or Squarespace to create a site that provides details about your menu, your staff, and your location.

You can also hire an engineer to build your website. These software experts do cost money, so make sure to consult your start-up budget.

Set Up a Local Listing

Another great trick for spreading the word about your business is to set up a Google My Business profile. A My Business profile ensures that your business pops up when people look for coffee shops in your locality and provides them with important information.

Folks in your neighborhood will know about you. A Google business profile helps out-of-towners discover your business.

This profile includes business hours, location(s), and your menu. Customers can also give reviews.

Open Your Coffee Shop

Finally, it's time for the grand opening of your coffee shop! Before the opening day arrives, ensure that you train your staff on processes and expectations.

One good way to launch your business is to hold a soft opening. You can invite friends and family to the business launch at the soft opening to get feedback before the grand opening.

Next, it's important to note that coffee shops benefit from repeat customers. That means you need to start building relationships with your customers from the first day you launch.

Focus on making your opening a fun and engaging event. An entertaining introduction helps you create connections with people in the neighborhood and makes it easier to start your business on the right foot.

Know How to Open a Café Successfully

With this guide on how to open a café, you're ready to get started serving up tasty lattes and espressos to customers in your neighborhood. You'll have all the tools you need to start a successful local business.

So, are you ready to get started launching a café and bakery or another kind of coffee shop? Get in touch, and we'll help you get all the restaurant equipment you need to run your business!