Bill Ulmer North Heights Church of Christ
Just wanted to let you know it was a pleasure doing business with Culinary Depot. You made the purchase of our True Freezer easy and convenient. Also wanted to commend your warehouse crew for the great job they did in packaging the Freezer for shipping to Batesville, Arkansas. It arrived without a scratch or ding.
Isaac Hersh - Director of Operations Serenity House Detox
Once again I wanted to thank you for your time. You're customer service, professionalism, knowledge of product and patience are unparalleled and is the reason that we here at Serenity House are committed to exclusively purchasing our equipment through Culinary Depot. Thank you for always making the purchase process friendly and hassle-free. Please forward this to your superiors or let me know how I can get in touch with them directly.
A.P. Design Cake
It was a pleasure working with you. Delivery was also great, everything seems to be in working order, we are very satisfied with the mixers, we tested the Vulcan oven yesterday, performed great. We are very satified with using Culinary Depot and having you answering all our questions.
D.H. - Student Life Administrator Slippery Rock University
Everything went very well and we are pleased. Your installation crews were very professional and efficient. I look forward to contacting you with any of our future equipment needs.
V.Z. - VP of Food Service Care One
Kudos to Culinary Depot for drving to Delaware to pick up the booster. That's the kind of vendors we need to do business with ones that understand our needs.
A.B.S. - Executive Director BLT Restaurant Management
Everything wen t very well and we are pleased. Your installation crews were very professional and efficient. I look forward to contacting you with any of our futrue equipment needs.
P.J. Albany County Correctional Facility
I would like to recommend Michael Lichter and Culinary Depot for the outstanding work completed here at Albany County Corrections. Michael and his staff were very aware of our needs of coordination of each piece of equipment during the rehab of our kitchen. Culinary Depot is one of the most professional and client oriented company that I have worked with in 30+ years in the building operations business. The complete job was completed on time and under budget.
R.D. - Foodservice Consultant Albany County Correctional Facility
Culinary Depot did an outstanding job for us on the Albany County Correctional Facility project. It was not an easy schedule and access was difficult. The project was completed on time and the job was completed with skill and enthusiasm. Both myself and my client were very pleased with CD's performance.
T.D. Albany County Correctional Facility
Culinary Depot was low bidder on an Albany County Project for a huge cafateria kitchen with many pieces of specialized equipment. They coordinated their work with other prime contractors and kept to a very tight schedule. Their work was clean and neat and the client was very satisfied. I would definitely use them again and I highly recommend them.
AMES S. Golden Bites LLC
Quick and easy ordering! Thanks Culinary Depot :) We will see you first for out kitchen needs.
Jennifer G. - Purchasing Agent Green Chimneys Children Svs Inc.
Our boiler was compromised during the holidays. We support 3 meals a day, 7 days a week, this was very inconvenient to our culinary staff and facility, however, the Culinary Depot, was supportive and efficient in getting our replacement boiler up and running in an extraordinary timely manner. We will consider Culinary Depot for future needs.
Adam R. Navajo Area IHS Gallup Service Unit
I would like to share my excellent experience with Culinary Depot. I was calling on behalf of the dietary department that was in dire need for a conveyor toaster for our hospital. Culinary Depot was more than happy to talk to me, get me the make and model of what my needs were, and give me the best deal. Their great customer service made me want to do business with them in the future. Bella, the customer service representative even followed up and made sure I had everything I needed. They are definitely worth a call if you are in the market for anything culinary in nature. Best Regards
Jon K. Outlook Inn & New Leaf Cafe
Mr Lichter: I am writing to let you know that Judy M. is an absolute gem. I have had the pleasure of working with her on three purchases made with Culinary Depot this year. She is responsive, detail oriented, professional, reliable, well spoken, knowledgeable, and most importantly has strong follow through skills. She’s an absolute all star and because of her alone, despite the fact that I am located on the other side of the continent, I always check out Culinary Depot whenever I have kitchen equipment or supply needs. I know that I might find less expensive options nearby; however, the peace of mind that I have in knowing that Judy is working with me on your end is invaluable. Culinary Depot should be proud to have Judy on its team and Judy should be proud of exceptional job that she does.
Peter Maas The Catherdral School of St. John the Divine
To Whom it May Concern: In the F all of 2012, Culinary Depot completed, with great Success-a complete kitchen renovation project for The Cathedral School of St. John the Divine. Their prompt and timely responses were followed up with deadline-meeting, tidy Work. They continually provided the proper equipment and training and were consistently professional and helpful. I recommend Culinary Depot-_without hesitation-for any kitchen remodel project.
Vahak K. MTA/Metro-North Railroad
Mr. Barry Lichter, I wanted to thank the you and Culinary Depot for your service and professionalism in the installation of the walk-in refrigerator for the Trackside Commissary of Metro-North Railroad. The project had a tight schedule and required close coordination with Metro-North staff with regard to electric supply and plumbing. Culinary Depot completed the work on time and within budget. Thank you again for job well done.
I have already established a good working relationship with Judy M. in your company and would like to continue working with her directly on all future projects. She is highly competent, responsive, entirely trustworthy and a joy to work with. Thank you
Catherine and Joe Rockland Car Care Inc.
Dear Bella, I would like to thank you so very much for your help. You were extremely professional, efficient and knowledgable in all aspects regarding the merchandise we purchased. Again Bella, thank you so much and hope to do business with you soon.
Joe Mather Hospital
Thank you for the follow up e-mail. Today was actually the first day we ran the new equipment. The staff enjoyed working with it today. You did a wonderful job getting the order together for us and I certainly will contact you with any future equipment needs. Thanks and have a great holiday weekend
Miriam R - Purchasing Apex Healthcare Partners LLC
Thank you . i appreciate the quick response and great service your company has to offer!!
David Alan Fabisch - President & Founder David Alan Caterers , LLC
Henry, Looking forward to meeting you. First of all , your drawing is outrageous!! having been an engineering major at the University of Maryland , i can appreciate beauty when i look at the masterpiece you have created. you really hit a home run, it flows so well. things appear to be where they should be. i really am very pleased with the drawing you have provided.
Mark Camp Iroquois Springs
Thanks for everything Nick - you have been a gentlemen to work with on this project. I know we have referred you to several of our camp friends, and hope that becomes fruitful. Culinary Depot is the best at what they do.
Tim Jones Jones & Co. Catering
The service I received blew me away. You guys get things done! GREAT!!!!
Chaim R. The Reserve Steakhouse
To Whom it May Concern: We took over an underperforming restaurant in 2009. We restructured all aspects of the kitchen, and could not have done it without the patience and guidance of Eli Goldring and Culinary Depot. He discussed the pros and cons of different pieces of equipment. He helped us manage the payment terms when we had our quiet seasons, as the good industry is notorious for. Even the small ticket items, like glasses and dishes, were handled with the same white glove service as the large purchases. Thank You
Samuel G. - Manager Camp Bonim
Adam, thank You very much. The delivery last week worked out. Now we just need to get the old shelves out of the refrigerator, and the new one in.
It is a pleasure dealing with someone that is on top of his game and follows through with all the details. It is an extra bonus that the prices were kept as low as possible.
Chaim Dubin Dubin Contracting, LLC.
As a contractor, it is necessary for me to work with people and companies that understand my needs. I’ve worked on several projects with Culinary Depot and always know that I can count on them to help me to maintain a balanced budget while keeping the highest industry standards. Eli Goldring, my sales rep with Culinary Depot, is completely dedicated to customer service and satisfaction, implementing all his resources to achieve this goal. Working with the Culinary Depot team is always a true pleasure.
Kiel Lawrence - Project Manager Artisan Construction New York, NY
To Whom it May Concern: I worked with Culinary Depot as an Owner's Representative at the Residence Inn by Marriott. The total project cost was approximately $18M. I was extremely satisfied with the service received by CD and would definitely recommend them for future projects. I look forward to working with Culinary Depot on future projects.
We had recently purchased a 10K sandwich station that Rob Padula help us with. There were some issues at our end that Rob was amazing in helping us through. I always said that you can tell the worth of an individual & their company when things are not perfect, rather than when things are. Because of the interaction I had with Rob, we ended up ordering another 4-5 K of equipment from you yesterday. I guess I am old school, in that it is all about the relationship. I think Rob is a great guy, efficient and open to looking into things and is a great representative of your company. I thought I would pass this on.
Your website was GREAT! Easiest checkout I have ever experienced on the web. Your software designersare to be commended for their excellent design and execution. Now we will see if your shipping department can match your website designdepartments excellence."
went quick and smooth
Quick check out process!
"It was great finding out your website, it helped me out. Thank you"
"My shopping experience has been good so for"
"Excellent service. Excellent product." Price: 5 Star. Product Satisfaction: 5 Star. Delivery Time: 5 Star.
"Your website was very easy to navigate and was very clear."
First time user, so far so good...
Price: 5 Star.
Product Satisfaction: 5 Star.
Delivery Time: 5 Star.
Easy site to navigate, great prices!
Very pleasant and very easy!! "easy to follow program and good prices"
Very pleasant and very easy!!
Again, thank you
Thank you! I have a 60 qt pot/lid still on order. Let's hope it arrives complete and in good condition.
I am very satisfied with Culinary Depot and their customer service as well as your patience with me as I was placing my orders for the two pots.
Well Beth. You know there are so many times you order items and once the sale is done you are at the mercy of the shipper and pretty much on your own. This was certainly not the case with you and Culinary Depot. The table and drawers were delivered today and I know that you were very instrumental and helpful in making that happen. I can't tell you how much I appreciate all that you did. If you have a supervisor you should pass this along to let them know that as a result of what you did you have one very satisfied customer … and your follow-up was fabulous. My thanks and I will certainly be checking out Culinary Depot for my future needs. Have a great day
Thanks for updating me & fixing you issues so fast... I'm impressed by the 'fix it NOW attitude'. I also want to thank Ricky in Sales for helping me research my order thru your chat....I'll remember your customer service the next time I need to order something.
Rachel was THE reason why I bought. Immediate reply, via Online Chat, was the difference.
As always great!
The pot filler i ordered was quite simply the best deal i had found any where. The quality (fit and finish) of the item is very good.Installation was a bit tricky as there were no installation instructions provided. My plumber had never installed one before, but, together we figured out. Love the functionality of the piece. It creates a lot of conversation with people who see my newly remodeled kitchen. Thanks.
Check out was fast and this is my first but not last order with you. The prices are great
Erin - VA
I was given the exact model numbers from customer support, making my shopping quick and easy.
To Whom it may concern:
This letter is written to attest that Nate Tyberg and the team at Culinary Depot provided Jackson Health System outstanding service.
Jackson Health System purchased a Champion warewashing system at the end of last year. Nate & his team coordinated with the end user department to assure that the installation, check out, and training was accomplished as promised.
Culinary Depot was very responsive with providing all the requirements for the vendor registration, documentation and details during the bidding process.
Nate followed up several times during the installation to inquire if all was satisfactory. I can recommend them based on my interactions with Nate and the entire Culinary Depot Team.
I am very pleased to write this letter of recommendation for Culinary Depot; a registered vendor of the Seminole Gaming Administration. Seminole Gaming administers 6 casino properties across the state of Florida with over 40 different food and beverage outlets located within those properties.
As such, a critical requirement of our fast paced operations is excellent customer service and a quick response time. Culinary Depot delivers responsive, accurate and friendly service along with highly competitive prices. In addition, they carry a full line of the major brands that are used in every commercial kitchen and culinary outlet in the nation.
I would highly recommend Culinary Depot as the go-to for all your culinary equipment and accessories needs.
The grill arrived on Wednesday as you said it would, and we installed it yesterday. Thank you for working with us on this piece of equipment.
I have been talking to Rachel on the online chat and she has been very friendly and very helpful. She helped me when I bought a refrigerator and freezer from you a month or two ago. She helped me with another refrigerator and freezer yesterday which I will place the order with her in 3 weeks.
Thank you for your help.
Dealing with you and Esti was a good experience – professional and responsive it was appreciated... good follow up by you both.
The project was to go to the low bidder, in this case you all were basically the same number, you and Esti made the difference overall so that was why I made the recommendation for Culinary ---- look forward to working with you all keep up the good work. Good luck your company should be proud to have you guys, thanks talk soon.
I must again let you know how much I appreciate you and thank you for making my son True and I feel like our business matters to you. It is making this process of set up a true pleasure. I look forward to doing business with you and Culinary Depot for a long time to come.
Hello Mr Lichter, just wanted you to know that since I first emailed your company with an enquiry about the Robot Coupe power mixer, I have encountered very good customer service.
This was my first attempt at buying something directly from a US supplier. I am impressed by your company's response, firstly through your response to my email directed to customer service, which you forwarded to Rachel who followed it up.
This purchase was a rather unusual one, in that the normal voltage of your product is 110 v which is what US customers will need, but not suitable for an overseas customer like me.. However Rachel informed me quite quickly that the manufacturer does stock the 230V version and that she could order it in reasonably quickly. Throughout the process, she dealt with my numerous queries and change of shipping requirements with understanding and efficiency.
It has been a real pleasure to deal with your company.
The item should be reaching my forwarding agent in Oregon anytime now, and I am hoping that their service will be just as efficient.
Vincent A. - Director of Operations
I would like to personally thank you on behalf of myself and Full Spectrum for your company's outstanding effort in bringing the kitchen equipment installation to a successful completion of the Mist project, located at 46 West 116th Street, New York, NY 10026.
Specially, I want to extend my gratitude to Neil who was very supportive, provided guidance and demonstrative dedication. At all times, he was pleasant to work with and provided all required information to maintain progress in the job. You have my personal assure, you have a good man in your team.
Be assured, by copy of this letter, I am notifying my colleagues of your performance and extending my highest recommendation.
Again, my congratulations to your team for a job well done.
Hi Riva, I would like to thank you for the prompt action you took in addressing the concerns our Engineering Dept had with their orders. It’s a pleasure dealing with a true professional such as yourself, and a company like Culinary Depot. When I arrived this morning I was greeted with positive comments about youand your customer service concerns,……..what a difference a day makes!
Once again, THANK YOU, and whatever they’re paying you they should double it :)
As always it’s a pleasure doing business with you. You are very helpful when placing an order. please forward this complement to your boss. Thank You
That’s okay Adam. I let our customer know that the dispensers should be arriving today. I think you are one of the best customer service/sales persons I’ve come across in a long time and when we have future orders, we will order through you personally. Do you have a list of customers you send sales and new products to? If so, could you please put me on that list.
Good morning. Once again I want to thank you for your time yesterday. We appreciate your commitment to our goal and the service you have provided in order to help us achieve it. We are excited to be building a partnership with a company that not only can supply the tangible goods but also deliver the level of service and concern that you personally have demonstrated thus far. I know I speak for the entire TRUFOODS team when I say thank you for the time and effort. We look forward to working with you. Thanx
Just picked up my hinged lids. They are perfect !!!! Exactly what I need to take my business to the next level. Perfect transaction!!!!
Re: Ms Judy's notable efforts earlier today...
Professional Manner, intelligent & poignant questions with a rapid response back. Thank You for having employees like her. (Make sure Judy gets the 25th of December off). Direct reflection on your company with her display of dependability to continue timely responses in the future regarding my (05) 5400 SqFt Dining Facilities. Thank You both Very Much
Jane A. Mt Pleasant, PA
In today's world, It is not everyday you run across a company that has employees willing to exhibit patience, have extraordinary product knowledge, and are willing to go the extra mile.Culinary Depot, congratulations! You have all of this in your sales team.
They keep their word, stay in touch every step of the way, and offer kind words.
The machine was received and is working great. We also received the cooler doors today and they should be installed by the end of the week. Thanks for all your help.
I don’t know who the owner is at Culinary Depot, however, I want to complement the owner and his staff on running a fine company.
Continue with much success! Always at your Service
I was in search of a new refrigerator and I was shopping around until I came across Culinary Depot. They offered great prices and excellent customer service. Bella was able to answer my questions and provide prompt, courteous service. The next time that I'm in need of equipment I will definitely be calling Culinary Depot again. Thanks!
I am fascinated by the great costumer service I received during my order and afterwards. Every detail was addressed with utmost care and attention . I will surely stay Culinary Depot's loyal customer. I think it was you Raizy who made the difference.
I insisted that Judy send me your contact information so that I could send this note to you to recognize the extraordinary customer service provided by Judy on a recent purchase. Not only did she take a list of questions that were not addressed in the jacket....she contacted the manufacturer to confirm correct answers and conveyed them clearly and succinctly. To make this situation even more impressive, I had a very short time frame for delivery....and this woman stayed true to her word and monitored and revised the plan from home the next day....for several; hours...not minutes....which in today's world....was like finding a diamond on the sidewalk. I have no idea about your rewards and recognition programs...but certainly this woman did an exemplary job and deserves recognition for it. Bottom line...I have the unit and not yet unboxed it because I was compelled to say THANK YOU and JOB WELL DONE before going any further. Kind Regards,
Thank you very much for your generous offer - it is greatly appreciated. 6 desk calendars will definitely do - and again - thank you. You and your staff have been extremely helpful to Bergen Supply this past year and I thank you for your help and courteous service. I look forward to expanding our business in 2013. A Healthy and Happy New Year to you and everyone at Culinary Depot and your extended families. All the best
BLT Hotel Bar & Grille
We are very pleased with the service and performance of Culinary Depot, its vendors, and subcontractors. They have met all project schedules and work in a clean, efficient manner
by Albany County Sheriff's Office
I would like to recommend Michael L and Culinary Depot for the outstanding work completed here at Albany County Corrections. Culinary Depot supplied and installed 6 walk-in cooler, 4 steam kettles, 6 fryers, 2 combi-ovens and a large Hobart tray washer. Michael and his staff were very aware of our needs of coordination of each piece of equipment during our rehab of our kitchen. The complete job was completed on time and under budget. By ac-eomplishing the under budget portion, ACCF was able to purchase and install an ice machine, and 2 large reach-in coolers.
In thirty plus years in the facility management, I can say the Culinary Depot has been one of the best contractors that I have ever worked with.
Bought few merchandiser and other item from culinary depot got the best price ever my sale agent Moshe Potash went far and beyond to help me get the best deal he gave me the best customer service ever I would definitely recommend culinary depot and Moshe Potash as your sale agent. Thanks for the best deal and best customer service. I would definitely buy again from them.
I have to let you know that I was amazed by the professionalism of your workers today when they removed the old Vulcan cooking lineup from my restaurant IL Portico. This equipment was installed over 25 years ago, ironically by an employee that works for you. Your 2 workers came here and quickly disassembled the equipment in record time, and the truck arrived just in time when they were ready to load, such great scheduling, I can’t even believe it, it was more efficient than any computer, that the truck didn’t have to wait until the equipment was taken outside. I have full confidence in your company to install my new VULCAN lineup.
I bought a Baker's Pride Pizza oven from Culinary Depot on ebay; (I had promised myself to discontinue purchasing expensive items on ebay, because of ebay's lack of quality customer service). I bought the oven anyway. When the oven arrived a short time later, I inspected the contents and everything appeared fine. By the time I was ready to use the oven (about 4 weeks later) both ceramic decks were broken. The cause of the broken decks will forever be a mystery. I contacted Culinary Depot for a cost of replacing the broken decks. Michelle from Culinary Depot not only responded right away, she got me two replacement ceramic decks at no charge. Customer service better than it should be...Thanks, Michelle.
All but one small item from the order have arrived and it is scheduled to arrive tomorrow. The main thing on the order was the Lodge sizzler plates and holders and they are great! I appreciate receiving tracking info for each package in the order. I was happy the quick response and follow-up when I called with difficulty getting the checkout. If not for the prompt response, I would have abandoned the order. Thanks!
Culinary Depot did a great job fulfilling my order and when I had to call them for a question they were quick as a wink in getting back to me with an answer! Very impressed, great job!
To whom it may concern; As a Field Engineer for Turner Construction at the Medgar Evers College ABl Project, I had the pleasure of working with Culinary Depot. Culinary Depot's scope consisted of providing and installing the kitchen equipment in the Cafeteria of this approximately $150M project. The contract value for Culinary Depot's work was approximately $XXX,000. Michael L (Project Manager) served as the project manager. I found him to be attentive and organized. The subcontractors he chose to use, particularly for the walk in boxes and stainless steel counters, were very competent and efficient in their work. As field conditions arose, both Michael and his subcontractors were willing to compromise and come to solutions to advance the job. Thank you
Beautiful pot! A good compromise between cost and quality, it keeps tea warm and it does not drip!
Can you please send me two more? I authorize the charges using the same info as before, but feel free to send me a new quote if your paperwork requires.
Hi Michael, the Vollrath bowls arrived and they are beautiful! We will probably have them forever, they look indestructible!
Thanks to Culinary Depot for offering at a great price with free shipping!
Thanks Moshe for the fast shipment wasn't expecting it so soon... expect more business from me in the future thanks again
The glassware arrived today!
Right on time! thanks for all your help! I will keep you in mind when we order for our other locations!
I love that i did not have to talk to a machine or push one for english. Bella answered the phone right away.
Bella was very pleasant to talk with. Very polite. Very Friendly. Very knowledgeable.
The product i Ordered was the best price by far compared to any other store. The product was instock and ready to be shipped out.
To whom it may concern; I would like to thank Bella Sabel for the exceptional and professional service she provided. From the moment that I offered a bid through the internet, I expected the normal reply as with other companies within the week. To my amazement, i received a call from Bella within 2 minutes after submitting my information. Wow! She conducted herself in a professional manner, she did an extraordinary job in fact finding to better meet my needs, and she offered suggestions. She was able to provide me with accurate information that i already knew based on the researched i had done. I didn't have complete information from the contractor as to the plumbing or electrical specifics, and she was able to call me the next day to see if there was anything else she could do to help me decide on which products that would work best for me. Her follow-up contacts were beyond what anyone else would have done after the first contact. She offered the best possible price after deciding on which products i would be purchasing. Thank you Bella for being patient and very helpful with my purchase. You have certainly made this a very pleasant experience for me in dealing your company. I look forward to buying from you again based on the exceptional service I received.
Beth: Julie and I would like to Thank you and all who helped us make successfull purchases for our Clients new Office Space. They were working to prepare breakrooms and kitchens and not all specs were precise and you all bent over backwards to get what was needed to us or do exchanges where necessary. You delivered all of our products to us when expected and worked with our client to coordinate their buildings strict delivery rules.
Beth, thanks again for all your help and your quick response to our emails. You guys were great!
Good prices and very easy to shop and buy
Quick and easy, shipping was a bit high, but other than that a great experience.
My order experiencewas great the process was fast and easy. I would definitely come back when Ineed more supplies.