At Culinary Depot, we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. All information is collected over our secure servers and encrypted for your safety. Culinary Depot does NOT sell or provide specific customer information to any other company or organization. Culinary Depot may provide aggregated customer information to other organizations, though this does not include any specific details regarding your account or your orders.
What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, shipping address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.
We monitor customer traffic patterns and site usage to help us develop the design and layout of the store.
We will e-mail you notifications about changes in the status of your order. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new Culinary Depot services, and special offers we think you'll find valuable. If you would rather not receive this information, visit the My Account section of the Help page to change your preferences. Make sure to change your preferences for each account or e-mail address you have left with us.
Using your credit card at Culinary Depot is completely safe.
When you use your credit card to shop at Culinary Depot, rest assured that the transaction is secure. Our servers use Secure Sockets Layer (SSL), an advanced encryption technology that works with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above). This technology safeguards your personal information and guarantees privacy.
We strive to honor all prices we have listed on our website. However, in the event a product is listed at an incorrect price due to a typographical error or error in pricing information, Culinary Depot shall have the right to refuse or cancel any orders for that product(s).
If you have questions regarding our credit card security policies, please call us at (888) 845-8200 from 9:00 AM - 6:00 PM Eastern Time, Monday through Friday.