How to Properly Troubleshoot an Amana Microwave

Amana microwave ovens are among the most convenient and time-saving appliances in your commercial kitchen These microwaves can quickly cook or heat food products within minutes. However, if there is a microwave issue with your Amana oven, it is important to know how to recognize these problems, so you take the necessary steps and precautions before calling an authorized service technician.

Troubleshooting an Amana Microwave (General)

If your microwave won't turn on, here are some things you can do to fix the problem.

To Troubleshoot, Check the power supply and see if your microwave is heating. Unplug it and reset it. Ensure that door is closed and make sure there aren't any errors or display codes. If error codes are present, address it immediately.

If you're having trouble with your Amana microwave oven, here are some troubleshooting tips. This guide covers both the RC Series and the RM Series of microwaves as well as general troubleshooting.

Steps to fix Amana Microwave That Won't Turn On

Step 1: Check the power output

1. Make sure the power cord is connected to a grounded, operational outlet.
2. Make sure the outlet works. If you're not sure whether the electrical outlet is working, plug in a light bulb from a household lamp or another small appliance to check that it works.
3. If the problem persists, check to see if a household fuse has blown or if there is circuit breakers trip. If the problem still persists, contact an electrician.

Step 2: Check to see if your microwave is heating

To check if the microwave is working properly,

• Put one cup (250 mL)of water on the microwave turntable
• Turn on the microwave oven for 1 minute on the high setting (100% power).

If the cup of water is hot, the microwave is heating. If the glass of water is too hot, click here for additional troubleshooting information

Step 3: Ensure that door is closed.

If the microwave door is not properly closed, the microwave won't start or function properly.

1. Make sure there isn't anything blocking or preventing the door completely from shutting.
2. If this is the initial use, ensure that the shipping spacer is not attached to the inside of the door frame. Remove all packaging materials and tightly seal the box.

Step 4: Make sure there aren't any errors or display codes.

Amana Microwave Error Codes

• "LOC" or "L" :
  • Indicates whether the control lock is on (the default) or disabled.
• Demo Mode:
  • The demo mode is ideal for learning how the microwave works. When set, functions can be entered without actually turning on the magnetron. If the microwave oven light comes on, the fan will start running and, if on, it will turn on the turntable.
• An unexpected error code? If your microwaves display an unexpected error code, please refer to your owner's manual for additional information.

Amana RC Series Microwave Troubleshooting

The microwave is not operating

• Make sure the power cord is plugged into an outlet.
• Have the power cord checked to make sure it's not damaged.
• Check the household circuit breaker to see if there is any damage.

Operation is intermittent

Check the air filter for obstructions.

Pressing the pad won't let you enter anything into the microwave.

• Make sure the oven is plugged in and turned on.
• Open and close doors, then press the pad once again.

Malfunctioning /displaying a “CALL SERVICE” or an “ERROR” with a number

• This is the microwave's self-diagnostic system telling you there is an issue.
• How to fix it:
  • Remove the power cord from the microwave, wait for a few seconds, and then reattach it.
  • If the error message appears again, the problem persists. Call the number provided and ask for help.

The microwave is operating but doesn’t heat the food

The oven isn't working properly. To test this, heat a cup of water at full power.

“HOT” Message Displays

The magnetron is too hot and will automatically engage the fan. After cooling down, it will go back to its normal state.

“CALL SERVICE” Message after the cooking process

Microwaves aren't working at full power. Call the licensed technician.

Amana RM Series Microwave Troubleshooting

Weak microwave light

• Problem: The Microwave's cooking function is at low power
• How to fix it: This is most likely due to a decreased power level. Ensure that the voltage is ideal for the microwave by using a voltage capacitor

Steam forms on the microwave door

• Problem: Presence of steam by food cooking inside the microwave
• How to fix it: Normal occurrence from food and microwave heating

Hot air is being expelled from the vents of the microwave

• Problem: When food is being cooked, it normally generates heat

• How to fix it: Normal occurrence from food.

Malfunctioning /displaying a “CALL SERVICE” or an “ERROR” with a number

• Problem:
  • The power cord isn't plugged in.
  • Blown circuit fuse
  • Outlet is not working properly
  • Door is open
• How to fix it
  • Plug-in unit
  • Replace the fuse/reset the breaker
  • Try testing the outlet with other electrical devices to see if the problem persists.
  • Ensure that door is close

Getting Amana Microwave for Your Business?

Commercial Microwave is crucial for operating any commercial kitchen. Here at Culinary Depot, we are eager to help you find the right one Visit our online store or contact us today for more information.